Case Study · 04

Peeks

What if recruiters could see who a candidate really is before the first call? Peeks explored a video-first discovery experience that treated people as more than a list of keywords on a resume.

Role
Product Designer
Timeline
2023
Team
1 Designer, 2 Engineers, 1 PM
Scope
0→1 Concept / Research
Company
Leo Press
He/Him · Lead Product Designer
Portland, OR · Remote only
10+ years · $200k
Message
Follow
Skills
Design thinkingUser researchFigmaPrototypingCSS
976 followers264 following
Peek · “A decision you reversed”
0:00 / 1:00
7 min

Cvent event schedule app. Lead product and motion designer.

4 min

Hackathon project, wedding planning app. Lead product designer.

9 min

Nike enterprise events calendar. Lead product designer.

REC 0:00
Same prompt for every candidate.
60 seconds. One take. No editing.
Bias guardrail
Structured prompts. No “sell yourself.” Reviewed in the same order for everyone.
Gut check in 3 minutes, not a phone screen
“I know how they think before we ever talk.” Recruiter, round 4
8 of 10

Context

Recruiting is stuck in a text-first world

For decades, hiring has started with the same artifact: a document. Resumes, cover letters, LinkedIn profiles. All text, all static, all optimized for keyword matching rather than genuine human understanding. Recruiters scan hundreds of these documents per week, trying to extract signal from formatting and bullet points.

The problem is obvious to anyone who has hired before. The best candidates are often terrible on paper. The people who light up a room, who communicate complex ideas clearly, who bring energy and curiosity to a team, none of that shows up in a PDF. Recruiters know this. They talk about "culture fit" and "soft skills" constantly, but their tools give them zero visibility into those qualities until the first interview.

Meanwhile, an entire generation of talent communicates through short-form video every day. They are comfortable on camera, expressive, authentic. There was a gap between how people naturally present themselves and how the hiring process asks them to.

"Resumes tell you what someone has done. They tell you almost nothing about who someone is. We wanted to close that gap."

Discovery & Research

100+ conversations about how people actually hire

This project started with a simple question: what do recruiters actually look for when they evaluate someone? Not what they say they look for in a job description. What actually moves the needle when they decide to advance a candidate?

What we did

  • Conducted 100+ interviews with recruiters, hiring managers, and candidates across company stages
  • Observed recruiter screening sessions to map their real evaluation criteria versus stated criteria
  • Analyzed engagement patterns on platforms where video is already native, including TikTok, YouTube Shorts, and Instagram Reels
  • Tested early video concepts with both recruiters and job seekers to gauge comfort and willingness
  • Studied academic research on first impressions, nonverbal communication, and bias in hiring

What we learned

  • Recruiters form a strong opinion within the first 30 seconds of a phone screen. The rest is confirmation
  • Communication style, energy, and clarity of thought were cited as top signals, yet no sourcing tool surfaces them
  • Candidates under 35 were overwhelmingly comfortable with short video. Older cohorts were more hesitant but open to it
  • Recruiters feared video would slow them down. Speed was non-negotiable in any solution
  • The biggest risk was not technology. It was bias. Video introduces visual cues that text deliberately obscures
What moves the needle 100+ interviews with recruiters, hiring managers and candidates. Every transcript coded by hand.
Transcript R12hiring manager · 8 yrs

R12Keywords get a resume into the pile. How someone explains a tradeoff gets them the job.

QWould you watch a short video?

R12If it’s under a minute. I don’t have time for more than that.

QAnything that worries you?

R12Legal will ask about bias before you finish the sentence.

bias again
Transcript R07recruiter · 11 yrs

QWhat tells you to move someone forward?

R07Honestly, I know in the first thirty seconds. How they frame the first answer. The rest of the call is me confirming it.

QWhat are you listening for?

R07Clarity. Can they get to the point. Then energy, whether they care about the work. None of that is on the resume.

QA short video instead of the call?

R07Faster, sure. But you’d see age, you’d see race. That’s a bias problem before it’s a product.

30 sec!
clarity
energy
bias ✱
Dana, recruiter · R07
R07 · 0:31 in“I know in the first thirty seconds. The rest is confirmation.”
Would record a 60s video

under 35  ✓✓✓✓✓✓✓ ✗
35 and over  ✓✓✓ ✗✗✗
“only if I can retry”

0%raised bias before we asked about it
the biggest risk wasn’t the tech. it was bias.

Affinity mapping from 100+ interviews, clustering evaluation criteria and behavioral patterns

Strategy & Framing

The insight: show, don't tell

The research pointed to a clear opportunity. Recruiters were spending enormous effort trying to infer personality, communication skills, and culture fit from text-based profiles. What if they could just see it? Short video "peeks" that let candidates show who they are in 30 to 60 seconds, and let recruiters browse those clips the way they browse a social feed.

We framed the concept around three principles that came directly from the research.

01
Speed over depth

Recruiters evaluate fast. Any video experience needed to match or beat the speed of scanning a text profile. That meant short clips, instant playback, and a swipe-to-advance interaction that felt effortless.

02
Signal, not performance

We did not want polished video resumes. We wanted authentic moments. The prompts and format had to encourage natural responses, not rehearsed pitches. Think "tell me about a problem you solved recently" rather than "describe your five-year career plan."

03
Bias guardrails from day one

Video inherently carries more demographic signal than text. We built bias awareness into the design itself: structured prompts, blind-first options where recruiters see the text profile before unlocking video, and clear guidelines for evaluation criteria.

Design Process

Prototyping a new way to browse people

The core design challenge was translating the speed and addictiveness of a social media feed into a professional recruiting context. It needed to feel familiar and fast, but also intentional and respectful of the people on screen.

Interaction model

We started with the feed. Vertical video cards, full-bleed, one candidate at a time. Swipe up to advance, swipe right to save, swipe left to pass. The interaction language borrowed from dating apps and short-form video because users already understood it. No tutorial needed.

Each card layered video with a minimal text overlay: name, current role, years of experience, and a one-line AI-generated summary. Tapping paused the video and expanded the full profile underneath. The goal was to let recruiters stay in the flow state of browsing while giving them a quick path to depth when they wanted it.

Peek · a decision reversedMaya LopezProduct Designer · 5 yrs · Ramp

“We shipped the wizard, watched the drop-off, and pulled it a week later.”

Saved
Peek · a challenge solvedAlex KimEngineering Manager · 10 yrs

“Rebuilt the on-call rotation after two burnouts. Attrition went to zero.”

Peek · morning routineJamie ChenProduct Designer · 6 yrs · Cvent

“First thing, I open the support queue. Three tickets tell me what the product is doing wrong.”

Maya Lopez
Experience

Product Designer, Ramp · 3 yrs
Designer, Plaid · 2 yrs

AI summary

Ships, measures, reverses fast. Strong on checkout and onboarding flows.

Skills

Figma · Design systems · Research

Swipe up · next
Swipe right · save
Swipe left · pass
●Tap · full profile
1candidate at a time. Decide in seconds, go deeper only on tap.
nobody needed a tutorial

Candidate recording experience

The other half of the design was the candidate side. We needed people to record short clips that actually revealed something useful, without making the process feel like an audition. We designed a prompt-based recording flow: candidates pick from a set of questions, record a 30 to 60 second response, preview it, and submit. No editing tools, no filters. Just a camera and a question.

Early testing showed that specific, low-stakes prompts produced the best clips. "Walk me through your morning routine at work" outperformed "Tell me about yourself" by a wide margin in terms of authenticity and recruiter engagement.

Which prompt gets a real answer 24 candidates. Sixty seconds, one take, no edits. Recruiters rated the clips without seeing the prompt.
Prompt A“Tell me about yourself.”
Leo · take 4 of 4
what he said“Hi, I’m… um… a results-driven designer passionate about…”
Rehearsed
Prompt B“Walk me through your morning routine at work.”
Taylor · take 1 of 1
what she said“First thing, I open the support queue. Three tickets tell me what the product is doing wrong.”
Real
Recruiter ratings · blind

felt authentic
A ✓✓  ·  B ✓✓✓✓✓✓✓
watched to the end
A 38%  ·  B 91%

people describe what they do. they perform who they are.

Rapid prototyping and testing

We built a functional prototype in Figma and a lightweight native prototype for mobile testing. Over three weeks, we ran the prototype through five rounds of testing with recruiters and three rounds with candidates. Each round was small, five to eight participants, but tightly focused on specific questions about speed, comfort, and signal quality.

Five rounds in three weeks Five to eight recruiters per round. Every round changed the concept.
Round 1Feed only. Fun. “Where’s the resume?”
Round 2Better prompts. Specific beats “tell me about yourself.”
Round 3Bias guardrails. Same prompt, blind pass, random order.
Round 4Text + video. Profile for the facts, clip for the person.
Round 5Passive browse. Five a day, not a query.
3/10recruiters who said they’d use it
skeptics → advocates
Dana · skeptic in round 1
Dana · round 5“This is what a phone screen should be.”

Key Design Decisions

The choices that defined the concept

Video as complement, not replacement

Early in the project, we debated whether video should replace the text profile entirely. Testing made the answer clear: no. Recruiters wanted both. They wanted to scan a text profile for hard qualifications, then watch a clip to gauge the human qualities. So we designed Peeks as a layer on top of existing profiles, not a substitute. Text first for filtering, video for evaluating.

Jamie Chen
Product Designer · 6 yrs
92% fit
Qualifications
FigmaDesign systemsB2BResearch
Experience
Product Designer · Cvent · 4 yrs
UX Designer · Yodle · 2 yrs
Peek · a decision I reversed
0:00 / 1:00
What the clip adds
How she explains a tradeoff. Energy. Clarity. None of it is in the PDF.
0sto scan the facts. Role, years, stack. Done.
0swatching the person. The part no PDF carries.
text for the facts.
video for the person.
wellfound.com/recruit/peeks
Search · Product Designer
product designer AND (figma OR sketch) AND “design system” NOT junior
4–8 yrsRemotePortland OR SFB2B+6 filters
✗ nobody wrote this between meetings
Today · passive browse
5 peeks for Product Designer
3 min
Saved0:58

Jamie C.

Pass0:51

Alex K.

Saved1:00

Maya L.

Saved0:47

Taylor R.

Pass0:55

Omar N.

Saved 0 · passed 0Done for today
5a day. Not a query.
like a playlist, not a catalog

Passive browsing over active searching

Traditional sourcing is active. You type a query, scan results, refine, repeat. Peeks introduced a passive mode: an AI-curated feed of candidates matched to your open roles, served one at a time. Recruiters told us this felt less like work. They compared it to discovering music on a streaming playlist versus searching a catalog. The feed did the heavy lifting, and they just reacted.

Structured prompts to reduce bias

We could not ignore the bias question. Video reveals age, race, gender, and physical appearance in ways that text does not. Our approach was multi-layered. Structured prompts ensured every candidate answered the same types of questions. A "blind first" toggle let recruiters review text qualifications before seeing any video. And we designed evaluation rubrics directly into the interface, nudging recruiters to score on specific criteria rather than gut feeling alone.

Blind pass · candidate 1 of 5
“Walk me through a challenge you solved at work.”
Same prompt · everyone
🔒
Video unlocks after your first call
Audio · 0:00
AdvancePassVideo unlocked
Same prompt for everyoneNo “sell yourself.” Every candidate answers the same question.
Audio-first blind passVoice and transcript first. Video unlocks after the first call.
Randomized orderNobody is always first. Nobody is always last.
on by default.
not a setting you have to find.

Outcomes

What we proved & what we learned

Peeks was a concept and research project, not a shipped product. It never went to production. But it was never meant to. The goal was to explore a fundamentally different approach to candidate discovery and pressure-test it with real recruiters. On that front, it delivered.

100+
Interviews conducted across recruiters, hiring managers, and candidates
8/10
Recruiters said they would use video peeks if integrated into their current workflow
3x
Faster time to "gut check" compared to phone screens, based on recruiter self-reports
5
Rounds of prototype testing that shaped the final concept direction

The strongest signal was recruiter enthusiasm. People who had been skeptical about video in hiring became advocates after using the prototype. They said things like "this is what a phone screen should be" and "I can tell more from 30 seconds of this than 30 minutes of reading resumes." The concept validated that video has a real place in recruiting, but only if it is fast, structured, and designed with bias in mind.

Several insights from Peeks later influenced the core Wellfound product roadmap, particularly around richer candidate profiles and AI-powered evaluation. The project proved that innovation work within a product org does not need to ship code to create value.

Reflection

What I learned about innovation inside a product org

Running a skunkworks project inside a company that is also shipping a core product is a balancing act. You need enough independence to think differently, but enough connection to the main team that your insights can flow back. Peeks worked because we treated it as research with a prototype, not a stealth product launch. The framing mattered.

The biggest lesson was about the role of prototypes in building conviction. Slide decks and research reports are easy to nod along with and then forget. A working prototype that puts a recruiter in front of actual video clips and lets them swipe through candidates creates a visceral reaction that no document can match. Several stakeholders who were lukewarm on the concept became champions after a five-minute demo.

I also learned to design for the risks, not just the opportunities. The bias question was the hardest part of this project, and addressing it head-on made the concept stronger. Ignoring it would have made it dead on arrival. The best innovation work does not just imagine what is possible. It honestly confronts what could go wrong.

The most useful thing this project produced was not a prototype. It was a shared vocabulary for talking about what recruiting could become.

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